Last updated: November 10, 2026
Data Controller
Mathis Probst EI (Ninou), [TO BE COMPLETED: address]. Contact: ninou.team@outlook.fr.
Data Collected
- Order: name, addresses, email, phone number, products purchased.
- Payment: processed directly by our service providers; we do not have access to your banking details.
- Contact: the information you provide us in your messages.
- Browsing: cookies and technical data, according to your choices.
Purposes and Legal Bases
- Processing and delivering your orders, managing customer service and returns: performance of the contract.
- Complying with our accounting and tax obligations: legal obligation.
- Preventing fraud and securing the website: legitimate interest.
- Sending you informational emails, measuring audience and advertising: your consent, which can be withdrawn at any time.
Retention Periods
- Customer data: for the duration of the business relationship, then for three years for prospecting purposes.
- Invoices and accounting documents: ten years.
- Cookies: a maximum of thirteen months.
Recipients
Your data is accessible only to the publisher and its service providers, within the scope of their respective missions: Shopify (hosting and store), payment service providers, DSers and our supplier (order preparation and shipping), carriers, and, with your consent, our email, customer review, and advertising measurement tools. Your data is never sold.
Transfers Outside the European Union
Some service providers, including Shopify and our supplier, may process data outside the European Union. These transfers are governed by adequacy decisions or by the European Commission's standard contractual clauses.
Cookies
During your first visit, a banner allows you to accept, refuse, or configure non-essential cookies. You can change your choices at any time by deleting the cookies from your browser: the banner will reappear.
Your Rights
You have the right to access, rectify, erase, limit, object to, and port your data, as well as the right to set directives regarding their fate after your death. To exercise these rights, write to ninou.team@outlook.fr. You can also file a complaint with the CNIL (cnil.fr).